Shipping and Delivery

At Harmony Beauty Bar, we understand the excitement of waiting for your skincare essentials to arrive, and we're committed to making your shopping experience as seamless as possible from checkout to delivery. Every order is carefully packed with attention to detail to ensure your products arrive in excellent condition and ready to become part of your skincare routine. We partner with trusted courier services to provide safe, reliable delivery across South Africa, and you'll receive tracking information once your order has been dispatched so you can follow its journey every step of the way. Our goal is to deliver not only quality skincare but also a dependable service that gives you complete confidence every time you shop with us.

Processing Your Order

Orders are processed within 1–2 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been packed and dispatched, you will receive a confirmation email with your tracking information so you can follow your parcel every step of the way.

Delivery Timeframes and Shipping Costs

We currently deliver throughout South Africa and International Shipping (shipping rates applied at checkout). Estimated delivery times are:

Major cities: 2–5 business days
Regional and outlying areas (national and international): 3–12 business days

Please note that delivery times are estimates and may vary during peak shopping periods, promotional events, or due to unforeseen courier delays.

Shipping costs are calculated at checkout based on your delivery location and the size of your order.

Any available free shipping promotions will be automatically applied where eligible.

Order Tracking and Delivery Information

As soon as your order has been shipped, you'll receive an email containing your tracking number and courier details so you can monitor your delivery.

To help ensure a smooth delivery, please provide a complete and accurate delivery address, including a contact number.

Harmony Beauty Bar cannot be held responsible for delays resulting from incorrect or incomplete delivery information supplied at checkout.

Damaged or Missing Orders

We take great care in packaging every order. If your parcel arrives damaged, or if you believe an item is missing, please contact us within 48 hours of receiving your order.

Our team will work with you to resolve the issue as quickly as possible.